Shipping Policy

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Once your order has been processed and shipped, please allow between 2-6 business days for domestic shipments and 4-14 business days for international shipments to be delivered.

Also, please note that due to Covid-19, couriers may be delayed in delivering your order.

Domestic Shipping Rates and Estimates

Shipping options and charges for your order will be calculated and displayed at checkout. 

International Shipping

We currently offer international shipping to the following countries: Canada, United Kingdom and Australia. 

Shipping charges for your order will be calculated and displayed at checkout. 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Aion is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at aion@aionjeweler.com with your name and order number, and we will look into it and follow-up as soon as possible.